Communication breaks down
when the message that’s received
is not the same as the message I sent.
When someone on your team is in the wrong position
and you finally move them out of that position,
the question you’ll most commonly ask yourself is,
“Why didn’t I do this earlier?”
No leader is able to give their followers everything they want.
When the average person does something wrong,
their natural inclination is to justify their actions.
Allowing your potential client to serve you
(like accepting a drink of water or a small piece of candy),
helps to build a relationship,
which is important when trying to make a sale.