Tact is the ability to say something or make a point in such a way
that the other person is not offended,
and actually embraces your suggestion.
In my business,
I try to spend my time doing the things that only I can do,
and I try to delegate everything else.
Success is 99% luck… just ask any failure.
Sustained intelligent effort usually
produces what others call “good luck.”
Leaders create followers
by including them in the process of change.
It’s much easier to get referrals
when your client views you as someone who adds value
and not as a pushy salesperson.