is doing more than you're required to do in order to keep your job.
When I see a person who excels in any area of life,
I seek to emulate their character qualities
but I don't fall into the trap of comparing myself with them.
I was overweight because I over ate,
but once I determined that
my problem was actually an addiction to food,
I started eating better and lost weight.
When it comes to personal relationships…
learn how to resolve conflicts without destroying people.
Never talk about benefits and features
until your potential client recognizes
that they have a problem that needs to be solved.